Website Maintenance & Support in Kochi, Kerala
Most websites are well looked after for the first few months after launch. Then the developer moves on, the business owner gets busy, and the site is left to run on its own. Plugins go unupdated. A security vulnerability appears. The contact form stops working. The site loads slowly. By the time anyone notices, the problem has compounded
What We Offer
Our maintenance plans are broad and inclusive, covering everything from minor text edits to major security overhauls. We ensure your website meets the changing demands of both users and search engines
We offer three plan levels. The right one depends on how frequently your content changes, how business-critical your site is, and whether you need ongoing development work alongside standard maintenance
Basic : From Rs. 3,000 per month
Security monitoring, plugin and CMS updates, daily cloud backups, uptime monitoring, and a monthly health report. For stable sites that do not change frequently.
Standard : From Rs. 6,000 per month
Everything in Basic plus priority bug fixes, content updates up to 2 hours per month, and quarterly performance reviews. For businesses that update content regularly or run lead generation through their site.
Priority : From Rs. 12,000 per month
Everything in Standard plus dedicated response time for urgent issues, extended content and development hours, and monthly SEO health checks. For ecommerce businesses and businesses where any downtime directly costs revenue.
All plans begin with a full site audit before the first maintenance cycle. If we are taking over from a previous developer, we handle the handover process.
Technical Support & Bug Fixes
We fix HTML and CSS errors, broken links, plugin conflicts, and JavaScript issues. Response time depends on plan tier, eg: Priority clients receive same-day response for issues affecting site function
Multi-Tier Security & Malware Removal
Firewall setup, SSL certificate management, malware scanning, and active monitoring. If a compromise occurs, we isolate and clean it as an emergency action regardless of plan tier
Daily Cloud Backups
Daily backups stored off-site. If an update fails, a hack occurs, or a server goes down, we restore from the most recent clean backup. Backup frequency adjustable by plan
Content & Image Updates
Text updates, image uploads, new pages, and service changes handled within your monthly hours. Larger content or structural changes scoped separately
Uptime & Performance Monitoring
We monitor uptime and Core Web Vitals continuously. Performance drops triggered by plugin updates or traffic spikes are flagged and addressed before they affect search rankings
Our Process
Every new maintenance client goes through the same onboarding sequence. We need to understand the site before we can look after it properly
Onboarding & Health Audit
We start by auditing your current site for security gaps, loading speed issues, and technical errors
Setup & Initiation
We secure your credentials and set up automated backups and security firewalls
Regular Maintenance Cycles
Our team performs monthly checks, updates all core files/plugins, and clears caches for peak performance
Reporting & Analysis
You receive regular reports detailing the work done, uptime stats, and SEO-friendly health scores
Ongoing Priority Support
Need a new feature? Our support team is available via phone or email for instant customizations and additions
Website maintenance is not a premium add-on. It is the minimum that keeps a site functioning the way it was built to. For businesses in Kochi that rely on their website for enquiries, bookings, or ecommerce sales, an unmonitored site is an operational risk
We provide monthly maintenance for websites we built and for sites built by other developers or agencies. The work covers security monitoring and updates, plugin and CMS updates on WordPress, Shopify, WooCommerce, and custom builds, performance checks, backups, bug fixes, and content changes. You receive a monthly report of what was completed and the current health status of your site
The most common cause of website compromise is an outdated plugin or CMS version with a known vulnerability. Automated scanning tools identify these vulnerabilities and exploit them without targeting any business specifically. A site that is not actively maintained is not just underperforming and it is at measurable risk. We handle technical SEO health alongside security because Google's ranking signals favour sites that are consistently fast, secure, and properly indexed
For businesses whose sites need development work alongside maintenance like adding pages, updating sections, adjusting UI and UX , we handle these within the hours included in your plan. If the scope is larger, we scope it separately as a website development project rather than running untracked hours against a maintenance budget
Who is this service for?
Business owners without an in-house developer
The most common situation we see. The site was built by a freelancer or agency that is no longer easily reachable, or who charges a high hourly rate for minor changes. A monthly maintenance plan gives you a predictable cost and a team you can contact directly when something needs doing.
Ecommerce businesses on Shopify or WooCommerce
A checkout that stops working, a payment gateway that fails after a plugin update, a product page that breaks during a sale, these are revenue losses measured in hours. For ecommerce businesses in Kerala, active monitoring and a fast response time is not optional.
Healthcare, legal, and financial services businesses in Kochi
Businesses operating in regulated sectors have a higher exposure to the consequences of a compromised or inaccessible website. A data breach or extended downtime creates professional and compliance risk beyond the immediate technical problem. These clients are on Priority plans by default.
Businesses whose sites were built elsewhere and are now underperforming
We take on maintenance for sites we did not build. If your previous developer is unresponsive, your site is showing errors, or you are paying for ad traffic to a site that loads slowly, we audit and take over without requiring a full rebuild. If a rebuild makes more practical sense, we will tell you that directly.
Startups in Infopark and Kakkanad scaling quickly
Custom web applications and SaaS platforms built for fast-growing businesses need ongoing development support alongside maintenance. Our Priority plan covers both within a single monthly engagement.
Website maintenance for businesses across Kochi
Many businesses in Kochi are running on sites built three to five years ago that have not been meaningfully updated since launch. This is not only an aesthetic problem. Older WordPress and WooCommerce installations running outdated plugin versions are actively targeted by automated scanning tools that identify known vulnerabilities at scale. A site that is not maintained is not too small to be attacked.
We work with businesses across Palarivattom, Kakkanad, Infopark, Ernakulam, and Edapally in sectors including healthcare, construction, education, fashion retail, and professional services. What they have in common is that a site going down or getting compromised would directly affect their business within hours.
The businesses that come to us after a hack or a site going offline for days consistently say the same thing that they did not think it would happen to them, and they did not have a backup they could actually restore from. Both problems are preventable with a maintenance plan in place before the problem occurs, not after
Before you sign up
We take on a limited number of maintenance clients at any given time. Not for artificial scarcity, but because active maintenance requires actual attention. When your site is under our care, it is being monitored and worked on ,not assigned to an automated tool with a monthly report generated.
Before we start, we do a full audit of your site. We check for existing security issues, outdated software, performance problems, and anything that needs fixing before routine maintenance begins. If the site has serious underlying problems, we will tell you what they are and what fixing them involves. There are no surprises in the first invoice.
If you have a site built by another developer and you are not sure what state it is in, the audit is the right starting point. We can take it from there or simply give you the findings if you prefer to manage the work differently.
Frequently asked questions
Websites are targets for hacks, and plugins/browsers update constantly. Without maintenance, your site will eventually break or become vulnerable to attacks
Yes, our plans include dedicated hours for technical support, which can be used for adding new pages, sections, or custom functionalities
Depending on your plan, we take daily, weekly, or monthly remote cloud backups to ensure your data is never lost
Our 24/7 monitoring system alerts us immediately. We usually have the issue identified and fixed before you even notice the downtime
Yes. We take on maintenance for sites built on WordPress, Shopify, WooCommerce, and custom frameworks regardless of who built them. We start with an audit to understand the current state of the site before the first maintenance cycle begins. If there are existing issues that need resolving, we scope those separately.
WordPress, WooCommerce, Shopify, and custom-built sites on frameworks including Laravel and Node.js. For ecommerce clients on Shopify or WooCommerce, plan scope includes theme updates, app conflict resolution, and checkout testing alongside standard maintenance tasks